Family Room Chicago - Terms of Service

Family Room App Terms of Use and End User License Agreement
Effective Date: June 06, 2025
Last Updated Date: June 06, 2025

We think you’ll really enjoy the Family Room App, but there are a few things we need to agree on before you get started. You can find this Family Room App Terms of Use and End User License Agreement (the “Terms”) on the Family Room App mobile app under “Settings > Terms, Policies and Licenses” and in the menu footer of the Family Room App website. If you have any questions or concerns about these Terms, please contact Family Room support.

First, let’s make sure we both know what we’re talking about: When we say “Family Room App” or “Family Room,” we mean the Family Room App social media platform, which includes the Family Room App website located at family-room-chicago.honeycommb.com and the Family Room App mobile applications offered, hosted, or operated by Honeycommb llc or any of their affiliates (“Honeycommb,” “we,” or “us”). “You” is not tricky. If you’re reading this or accessing the Family Room App, you’re “You.”

Material Terms
The following highlights are provided for your benefit only and do not constitute binding provisions of these Terms. As provided in greater detail in these Terms (and without limiting the express language of these Terms), you acknowledge the following: the Family Room App is licensed, not sold, to you, and you may use the Family Room App only as set forth in these Terms; the use of the Family Room App may be subject to separate third party terms of service and fees, including, without limitation, your mobile network operator’s (the “Carrier”) terms of service and fees, including fees charged for data usage and overage, which are your sole responsibility; you consent to the collection, use, and disclosure of your personally identifiable information in accordance with the Family Room App’s Privacy Policy available at family-room-chicago.honeycommb.com/privacy_policy (“Privacy Policy”); we provide the Family Room App to you on an “as is” basis without warranties of any kind and our liability to you is limited; by accepting these Terms, you and we are agreeing to arbitrate any dispute between us, and you are giving up your right to go to court either individually (except for matters that may be taken to small claims court) or as part of a class action. See Dispute Resolution, Arbitration and No Class Actions, Section 19, for details; if you are using the Family Room App on an iOS-based device, then you agree to and acknowledge the “Notice Regarding Apple,” below; and if you post any Objectionable Content (defined in Section 13 below) on the Family Room App, then we may – but have no obligation to – take any remedial action that we, in our sole discretion, deem necessary and/or appropriate under the circumstances, such as, without limitation, suspending or terminating your Account (defined in Section 8 below), removing all of your content from the Family Room App and/or reporting you to law enforcement authorities, either directly or indirectly.

JURISDICTION
The Family Room App is based in the United States. It is not designed or customized for any other country. You may use the Family Room App only if it fully complies with the laws of the country from which you are accessing the Family Room App.

The Family Room App IS ONLY FOR PEOPLE AGE 13 OR OLDER. There are a lot of good reasons for this, and they protect us as well as you. If you use the Family Room App, you are telling us that you are at least that age. If you’re younger than that, thanks for waiting. Your time will come! If you are under 13, you must get your parent or guardian to look at and agree to these Terms and supervise your use of the Family Room App. If you are a parent or guardian and you’re going to allow your child to use the Family Room App, make sure they are at least 13, and please keep tabs on them. You agree to make sure you and your children comply with these Terms. Parental control hardware, software, or filtering services are commercially available that can help limit access to material you might not want your child to see. If you’re interested, information is available at www.onguardonline.gov and www.staysafeonline.org.

THE Family Room APP
The Family Room App provides you with the ability to share photos, videos, and stories with the greater Family Room community. The Terms These Terms create a legally binding contract between you and us, so please read them carefully. By accessing and/or using the Family Room App, you agree that you have read, understood and agree to be bound by these Terms. If you do not agree to these Terms, then you may not use the Family Room App. We may change these Terms at any time, for any reason at our sole discretion and without notice. We’ll have the current terms posted on the Family Room App website (hosted by Honeycommb), and we’ll announce any material changes. If you continue to use the Family Room App after the effective date of a change to the Terms, that means you’ve accepted and agree to the changed terms. If you object to any of the changes, then your sole recourse is to stop using the Family Room App. Notwithstanding the preceding sentences of this Section 5, no revisions to these Terms will apply to any dispute between you and us that arose prior to the date of such revision.

We may also change, suspend or discontinue any aspect of the Family Room App or any of its features, functions or content at any time, without notifying you or getting your approval. We hope you’ll like any changes we make, but even if you’re disappointed, please accept it gracefully. Change is part of life.

PRIVACY POLICY
We respect your privacy and share your concern about its protection. The Privacy Policy which can be found at family-room-chicago.honeycommb.com/privacy_policy is a part of these Terms and is hereby incorporated in these Terms by reference. Please review the policy to make sure you understand how we may collect, use and protect information that we learn about you as a result of what you do on the Family Room App. By agreeing to these Terms, you also agree to the Privacy Policy.

MOBILE SERVICES
The Service will be accessible via a mobile phone, tablet, or other wireless device (collectively, “Mobile Services”). Your mobile carrier’s normal messaging, data, and other rates and fees will apply to your use of the Mobile Services. In addition, downloading, installing, or using certain Mobile Services may be prohibited or restricted by your mobile carrier, and not all Mobile Services may work with all carriers or devices. Therefore, you are solely responsible for checking with your mobile carrier to determine if the Mobile Services are available for your mobile device(s), what restrictions, if any, may be applicable to your use of the Mobile Services, and how much they will cost you. Nevertheless, all use of the Family Room App and the related Mobile Services must be in accordance with these Terms.

REGISTRATION
While you may always browse the public-facing portions of the Family Room App, you must register an account on the Family Room App (an “Account”) before you can enjoy the full benefits of Family Room App, including posting User Content. Membership in Family Room App is a two-way street: either of us can cancel it at any time, for any reason or no reason. If you no longer wish to be a member of the Family Room App, please contact customer support at Family Room. If we want to terminate or suspend your membership, limit your access to anything on the Family Room App, change eligibility criteria, remove your User Content or deny access, we can do it in our sole and complete discretion and without any liability to you. Usually it will be because something bad has been going on, such as a violation of these Terms, violation of the rights of a third party, or some activity that may cause harm to us, you or other users of the Family Room App, and sometimes we might suspend your participation first and then give you a chance to clean up your act. But we don’t have to do that; we can just pull the plug or impose other restrictions. Hey, it’s our platform, and we need to make sure we can keep it a safe and fun place for everyone.

When you register with us and each time you access the Family Room App, you may be providing certain information about yourself. You agree that we may use any information that we obtain about you in accordance with our Privacy Policy. If you choose to register with us, you agree to:

(a) provide true, accurate, current, and complete information as prompted by the registration form; and

(b) maintain and update such information to keep it true, accurate, current, and complete.

If we try to contact you at any point and your contact information is no longer current, then we may suspend or terminate your account. You may discontinue your participation in and access to the Family Room App at any time. We reserve the right to investigate your use of the Family Room App in the event we, in our sole and absolute discretion, believe you have violated these Terms. Upon termination, we have no obligation to retain, store, or provide you with any data, information or other content that you uploaded, stored, or transferred on or through the Family Room App. You should therefore retain copies of any content that you upload to the Family Room App.

Stay In Control
Please keep control of your login, password and other account information, and don’t give them to anyone else. If you let anyone else log in to the Family Room App as you, then as far as we are concerned it is you. If he/she does something wrong, it’s on you, and you’re responsible for his/her actions under your login/password and any harm that may result. If you think someone may have stolen your login or otherwise hacked your account, let us know right away by contacting us at security@honeycommb.com. Screen Names When you join, you’ll be able to pick a screen name that will identify you on the Family Room App. You’ll have a fair amount of freedom to pick a screen name you like, but there are some ground rules:

• Be nice.
• No obscenities, references to illegal behavior, or terms that others might reasonably find to be threatening or abusive.
• Don’t use anything you don’t have the right to, like brands or company names or other proprietary terms or trademarks.
• Don’t use anything that suggests you are someone you are not, like any well-known person.

We have the right to review, edit, reject, or delete any screen name, but we don’t have to. We can’t watch everything, so the fact that a screen name gets displayed on the Family Room App doesn’t necessarily mean we approve of it. You grant us a royalty-free license to use your screen name, image, voice, and likeness to identify you as the source of any of your User Content.

Our License to You
The Family Room App is licensed, not sold, to you for use only under these Terms. We reserve all rights not expressly granted to you. Subject to your complete and ongoing compliance with these Terms, we hereby grant you a personal, limited, revocable, non-transferable license to access and use the Family Room App solely for your personal, non-commercial use. By “content,” we mean basically everything you can see or hear on the Family Room App: pictures, video, audio (including any musical works included therein), articles, features, graphics, messages, posts, comments, user names, tags, files, software, interactive features and so on. There are two types of content on the Family Room App: what we (or our advertisers and partners) put on there, and what users like you put on there. Our Content: Everything that we put on the Family Room App is owned by us or by one of our licensors or partners. It’s all protected by the copyright laws, trademark laws, and various other laws. Registering on and using the Family Room App does not give you ownership of any of that, in any way. We do, however, give you permission to use it on the Family Room App, but only while you are there and for the permitted activities you might do there, and only for your personal, non-commercial use. So once you are registered, feel free to talk about, comment on, and interact with everything and everyone on the Family Room App in any appropriate way, but realize that you don’t get any rights to copy or use any content outside the Family Room App (except through the Family Room App’s officially designated “Share” buttons), and certainly not (not even when using the “Share” button) for any commercial purpose or any way that violates our or our users’ rights. In particular, you agree you won’t copy, upload, republish, broadcast, transmit, retransmit, post, create derivative works of, publicly perform, publicly display, distribute or use for any commercial purpose our name, logos, service marks or trademarks (or any colorable imitation of any of these) without our prior express written permission or as expressly permitted by the features of the Family Room App. When we use the term “commercial,” it includes activities related to selling, renting, licensing, marketing, advertising, receiving compensation or seeking money for or exploiting any product, service or organization. We or our licensors or service providers own all design rights, databases and compilation and other intellectual property rights in and to the Family Room App, in each case whether registered or unregistered, and all related goodwill.

Trademarks
Our trademarks, service marks, and logos used and displayed on the Family Room App are our registered and unregistered trademarks. Other product and service names located on the Family Room App may be trademarks or service marks owned by third parties (the “Third-Party Trademarks,” and, collectively with IC Trademarks, the “Trademarks”). Except as otherwise permitted by law, you may not use the Trademarks to disparage us or the applicable third-party, our or a third-party’s products or services, or in any manner (using commercially reasonable judgment) that may damage any goodwill in the Trademarks. You may not use any Trademarks as part of a link to or from the Family Room App without our prior express written consent. You may not remove any Trademarks identifying the ownership or origin of any of our content. All goodwill generated from the use of any IC Trademark will inure solely to our benefit. There are no implied licenses in these Terms to use the Trademarks without authorization. User Content and What You and We Can Do With It User Content: All content that is posted to the Family Room App by a user – including you (“User Content”) – is the sole responsibility of the user who originated it and/or from whose account it was posted. The User Content you post on the Family Room App is essentially public, so make sure you’re comfortable with that before you post. Generally speaking we don’t own User Content, but for everything you might contribute to the Family Room App, you irrevocably give us (and our affiliates, representatives, sublicensees and assigns) the worldwide, unrestricted, assignable perpetual, unlimited, royalty-free, fully paid-up right and sublicensable license to use your User Content in any manner, including, by way of example and not limitation, to distribute, syndicate, license, reproduce, modify, adapt, publish, translate, publicly perform, publicly display, and create derivate works of such User Content, for any purpose and in any medium, whether now known or later developed, throughout the universe, including on a for profit basis. We don’t have to keep using or displaying your User Content on the Family Room App, but we can, forever. We can also do anything else with it – for example, we might develop new features on the Family Room App, or even develop commercial products for sale, that are based on ideas or suggestions contained in posts by you or other users, and we have no obligation to compensate you for such use or even notify you of such use. We might also highlight your User Content, change it, incorporate it into other content, use it in a contest or sweepstakes, display advertisements (including targeted ads) in connection with your User Content and to use your User Content for advertising and promotional purposes, and/or post or use it in any medium (inside and outside of the Family Room App), in consideration for us granting you access and use of the Family Room App but without any additional compensation to you. We own all right, title, and interest in any compilation, collective work or other derivative work created by us using or incorporating your User Content (but we do not own your original User Content). When you use a feature on the Family Room App that allows users to share, transform, readapt, modify, or combine User Content with other content, you grant us and our users an irrevocable, non-exclusive, royalty free, perpetual right and license throughout the universe (yeah, the International Space Station counts) to use, reproduce, modify, display, remix, perform, distribute, redistribute, adapt, promote, create derivative works, and syndicate your User Content in any medium and through any form of technology or distribution and to permit any derivative works to be licensed under these same license terms. The rights granted under this Section 12 will survive the termination of these Terms. You represent and warrant that

(a) you have the right to use, share and license to us all User Content that you post or provide on the Family Room App, including the right to license to us the right to use the content as contemplated in these Terms; (b) that such User Content does not and will not infringe, violate or misappropriate the rights of anyone or violate the law; (c) that the posting of your User Content on the Family Room App will not require us to obtain any further licenses from or pay any royalties, fees, compensation, or other amounts or provide any attribution to any third parties; and (d) the posting of your User Content on the Family Room App does not result in a breach of contract between you and a third party.

You agree to pay all monies owing to any person as a result of your posting your User Content on the Family Room App. So don’t contribute any confidential, secret or proprietary content. You agree that you are solely responsible for all of your User Content, and we are not responsible for any loss, theft or damage to, or caused by, your User Content or any other User Content. We have no obligation to preserve, review, host, display or maintain any content posted by you or any other user. In fact, we can reject or remove it from the Family Room App at any time, for any or no reason, and without notifying the user who posted it.

We reserve the right to monitor all content posted to the Family Room App, and to take down anything we think should come down, with or without notice, and without any liability to you, but we don’t have to monitor content or remove any User Content except as required by law. We aren’t responsible for anything another user may post to the Family Room App. If you see something posted that you find improper or offensive, feel free to let us know by clicking on the three dots in the bottom right-hand corner of the specific post and then clicking on “Report Post”, but your main remedy is to stop looking at it.

All content and materials provided on the Family Room App are intended for general information, general discussion, education and entertainment purposes only. Do not construe that such content is either endorsed or verified by us. You rely upon any User Content at your sole risk so be careful. If we think anything illegal might be going on, we have the right to tell the authorities everything we know, including anything you’ve told us. The Privacy Policy available at family-room-chicago.honeycommb.com/privacy_policy gives more specifics.

The Family Room App Rules and Content Boundaries The Family Room App offers lots things to do and lots of ways for you to interact with others. Those activities and tools are offered for your personal information and entertainment. We want to keep this site fun and informative for all participants. Please use them only for that purpose. DO NOT: Post or transmit anything that is inappropriate for a family site (“Objectionable Content”) – this includes:

• Obscenities,
• References to illegal behavior,
• Sexually explicit, vulgar, violent or pornographic content
• Anything others might reasonably find to be threatening, abusive, derogatory, hateful, embarrassing, bullying, discriminatory or inflammatory
• Anything that is disrespectful, defamatory, or denigrating
• Post or transmit anything you don’t have the right to use – this includes: other people’s private and confidential information, such as credit card numbers, street address, telephone number, email address, or Social Security/National Identity numbers, without their express authorization and permission
• Intimate photos or videos, particularly if taken or distributed without the subject’s consent
• Content that infringes on, invades the privacy of, or violates the rights of another
• anything that is false or misleading
• Post or transmit ads or commercial messages (including promotional materials, junk mail, spam, chain letters, pyramid schemes, or any other solicitation), or use the Family Room App to send emails or other communications to persons who have requested that you not send them communications
• Make unauthorized copies or derivative works of any content made available on or through the Family Room App
• Impersonate anyone (real or fictitious), including in a manner that does or is intended to mislead, confuse or deceive others, misrepresent your affiliation with any person or business or provide any false information to us
• Create a new account with Family Room App, without our express written consent, if we have previously disabled an Account of yours
• Solicit, or attempt to solicit, personal information from other users of Family Room App
• Download or summarize or abstract the Family Room App or any of its content for use anywhere else, except through the Family Room App’s officially designated “Share” buttons (subject to the restrictions discussed elsewhere in these Terms)
• Try to hack the Family Room App, or access anything you are not supposed to, like other user data, for example (including data-mining technology or automatic or manual process to monitor, cache, frame, mask, extract data from, copy or distribute any data from the Family Room App, our network or databases)
• Post or transmit spam or anything that might overburden, restrict, disrupt, circumvent the security measures of or harm the Family Room App – files too large for the infrastructure to handle, viruses, Trojans, bots, adware, malware, spyware, computer code, files, or programs designed to interrupt, destroy, or limit the functionality of any software or hardware or telecommunications equipment, and so on
• Use the Family Room App for any unlawful purpose or in furtherance of illegal activities
• Engage in targeted abuse, stalking or harassment
• Violate any local, state, national, or international law or regulation, or disobey any requirements, procedures, policies, or regulations of networks connected to the Family Room App or
• Assist or cause others to do or say anything that you are prohibited from doing or saying under these rules.

You agree not to use the Family Room App to do any of the conduct listed in the above bullets. If you do any of these things, or if you do anything else that we think interferes with the ability of other people to enjoy the Family Room App, we have the right to bar you from the Family Room App and take any other action we believe is appropriate.

International users must comply with all local laws regarding online conduct and acceptable content. Users may use the "Report Post" feature to flag any post be reviewed and dealt with by an administrator. If it turns out any User Content, conduct or use is illegal, malicious or otherwise violates these Terms, we are not responsible — the user that posted such User Content is responsible.

External Sites
The Family Room App may contain links and pointers to other internet sites and resources, like people who sell tickets or merchandise or offer contests, games or sweepstakes, or just other informational sites (collectively, “External Sites”). These are provided for your convenience, and we don’t necessarily endorse them or guarantee their availability, accuracy, legality, performance or safety. If you choose to follow any links to External Sites, then you proceed at your own risk. Such External Sites are not endorsed, sponsored, administered or operated by us, and you agree that we will not be liable for, and you (or anyone on your behalf) will not assert any claims, demands, causes of action, losses, liabilities, damages or judgments against us arising out of or in connection with the External Sites, including any promotion, advertisement, operation, entries or prizes in connection therewith. You’ll have the ability to share links to Family Room App content. Links should never be re-labeled or edited, for example, so as to suggest any sponsorship or affiliation between you and us, nor should any accompanying material make any such suggestion. We have the right at any time and for any reason to require that any link to the Family Room App be modified or removed.

Feedback
While we are continually working to develop and evaluate our own product ideas and features, we know we don’t have all the answers. We therefore welcome your feedback, comments and suggestions. If you choose to contribute by sending us, our employees or our partners any ideas for products, services, features, modifications, enhancements, content, refinements, technologies, content offerings (such as audio, visual, games, or other types of content), promotions, strategies, or product/feature names, or any related documentation, artwork, computer code, diagrams, or other materials (collectively “Feedback”), then regardless of what your accompanying communication may say, the following terms will apply, so that future misunderstandings can be avoided. Accordingly, by sending Feedback to us, you agree that: We have no obligation to review, consider, or implement your Feedback, or to return to you all or part of any Feedback for any reason; Feedback is provided on a non-confidential basis, and we are not under any obligation to keep any Feedback you send confidential or to refrain from using or disclosing it in any way; and You irrevocably grant us perpetual and unlimited permission to use the Feedback and derivatives thereof for any purpose and without restriction, free of charge and without attribution of any kind, including by making, using, selling, offering for sale, importing, and promoting commercial products and services that incorporate or embody Feedback, whether in whole or in part, and whether as provided or as modified.

Votes; Contests; Sweepstakes
You may have opportunities to vote or enter contests and sweepstakes on the Family Room App. You may also have opportunities to enter giveaways on the Family Room App. By participating in any of these, you agree to the terms set forth at family-room-chicago.honeycommb.com/terms_of_service, as well as any other terms and conditions we may post with respect to such contest or sweepstakes. In addition, we may conduct programs that do not require sign-up or registration, in which we provide you with a gift or giveaway, for example, as a “thank you” for a post, and/or feature or highlight your post or User Content. You agree that we may conduct these programs and use your User Content and/or posts for them as provided for in these Terms.

Limitation of Warranties and Remedies
THE FOLLOWING TERMS IN THIS SECTION 17 APPLY TO THE FULLEST EXTENT PERMITTED BY LAW: We want the Family Room App to be an entertaining and valuable place, but we provide it “as is.” That means that we make no promises that the Family Room App is accurate, complete, reliable, current, secure or error-free; that it will operate or be accessible without interruption; or that the Family Room App will be free from viruses or other harmful components. We also do not verify, endorse or undertake to exert editorial control over anything posted by other users. It is your responsibility, and not ours, to review the information on the Family Room App, determine its completeness, effectiveness, accuracy and suitability for your use and pay for any damage resulting from such use. You use the Family Room App at your own risk.

YOU ACKNOWLEDGE AND AGREE THAT:

(A) YOUR SOLE REMEDY FOR ANY PROBLEMS OR DISSATISFACTION WITH THE Family Room App IS TO TERMINATE YOUR ACCOUNT AND DISCONTINUE ALL USE OF THE Family Room App;

(B) THE Family Room App AND OUR CONTENT IS PROVIDED "AS IS," YOUR USE AND/OR RELIANCE ON THE Family Room App AND/OR ANY OF ITS CONTENT AND/OR DATA ARE SOLELY AT YOUR OWN RISK AND YOU WILL SOLELY BE RESPONSIBLE FOR ANY DAMAGE ARISING THEREFROM; AND

(C) WE AND OUR RESPECTIVE AFFILIATES, MEMBERS, TRUSTEES, SHAREHOLDERS, DIRECTORS, OFFICERS, EMPLOYEES, AGENTS AND REPRESENTATIVES (COLLECTIVELY, AND TOGETHER WITH US, THE “Family Room App PARTIES”) EXPRESSLY DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, OF ANY KIND, TO THE FULLEST EXTENT UNDER THE LAW, (INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR USE OR PURPOSE, AND NON-INFRINGEMENT, WITH RESPECT TO THE Family Room App). THE Family Room App PARTIES DO NOT WARRANT THAT THE Family Room App WILL MEET YOUR REQUIREMENTS, THAT IT WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR FREE, THAT DEFECTS IN THE Family Room App OR CONTENT, INCLUDING USER CONTENT, WILL BE CORRECT OR CORRECTED, OR THAT THE DATA, INFORMATION AND/OR CONTENT (INCLUDING THE ACCURACY OR RELIABILITY THEREOF) OBTAINED ON OR THROUGH THE Family Room App IS APPROPRIATE FOR ANY PURPOSE. NO STATEMENTS MADE BY ANY OF THE Family Room App PARTIES TO YOU, OR OTHERWISE OBTAINED THROUGH THE Family Room App WILL CHANGE THIS DISCLAIMER OR CREATE ANY WARRANTY NOT EXPRESSLY MADE HEREIN. IN NO EVENT WILL ANY OF THE Family Room App PARTIES BE LIABLE (UNDER ANY THEORY OF LIABILITY) FOR ANY DAMAGES, WHETHER DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL OR SPECIAL (INCLUDING DAMAGES FOR LOSS OF REVENUES, PROFITS, GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSSES, AND EVEN IF SUCH PARTIES WERE ADVISED OF, KNEW OF OR SHOULD HAVE KNOWN OF THE POSSIBILITY OF SUCH DAMAGES), ARISING OUT OF OR RELATING TO USE OF, ACCESS TO, RELIANCE UPON, CONTENT OF, SECURITY OF, OR INABILITY TO USE THE Family Room App OR ANY PART OF IT. WITHOUT LIMITING ANY OF THE FOREGOING, YOU AGREE THAT NONE OF THE Family Room App PARTIES SHALL BE RESPONSIBLE OR LIABLE TO YOU OR ANY THIRD PARTY (1) SHOULD WE MODIFY OR DISCONTINUE THE Family Room App; (2) FOR REMOVING YOUR USER CONTENT OR ANY OTHER CONTENT (AT ANY TIME) OR SUSPENDING, LIMITING, REFUSING OR TERMINATING YOUR ACCESS TO THE Family Room App (OR ANY CONTENT OR OTHER PORTION THEREOF); (3) FOR ANY LOSS OR DAMAGE ARISING FROM YOUR FAILURE TO ADEQUATELY SAFEGUARD YOUR PASSWORD; AND (4) FOR ANY INFORMATION, SOFTWARE, OR MATERIALS FOUND AT ANY OTHER WEB SITE OR INTERNET RESOURCE, INCLUDING THROUGH LINKS FOUND ON THE Family Room App. IN ANY CASE, OUR MAXIMUM LIABILITY FOR ANY CLAIM YOU MAY HAVE AGAINST ANY OF THE Family Room App PARTIES ARISING OUT OF OR IN CONNECTION WITH THE Family Room App OR USE THEREOF IS U.S. $100 OR THE MINIMUM PERMITTED BY LAW.

Indemnification by You To the fullest extent permitted by law, you agree to indemnify, defend and hold the Family Room App Parties harmless from and against all claims, actions, liabilities, damages and expenses (including court costs, legal fees, and amounts paid in settlement) arising out of or relating to:

(a) your use of the Family Room App (including any third party claim that any of the User Content posted by you or your account infringes any third party proprietary right); and/or

(b) any actual or alleged violation of these Terms by you. You will cooperate as fully as reasonably required in the defense of any such claim or action; however, we reserve the right, at our own expense, to assume the exclusive defense and control of any matter subject to indemnification by you (in which case, you agree to cooperate with our defense). You are solely responsible and liable for:

(i) any breach of your representations, warranties, covenants or obligations under these Terms and for the consequences of such breach, including any resulting loss or damage incurred by us or third parties;

(ii) all activities that occur under your registration or account to the Family Room App; and

(iii) any actions and omissions by any of your personnel and/or other persons and entities under your control or supervision. Dispute Resolution, Arbitration and No Class Actions No Class Actions and Severability:

YOU AND WE AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR OUR INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING.

You and we agree as follows:

(a) neither you nor we will seek to have a dispute between us (“Dispute”) heard as a class action, private attorney general action, or in any other proceeding in which either party acts or proposes to act in a representative capacity;

(b) no arbitration or proceeding can be combined with another without the prior written consent of all parties to the arbitration or proceeding; and

(c) if the class action waiver or any part of this Section 19 is found to be illegal or unenforceable as to all or some parts of a Dispute, those parts will be severed and proceed in a court of law, with the remaining parts proceeding in arbitration. Governing Law: These Terms are governed by the laws of the State of New York without regard to conflict of law principles. If a lawsuit or court proceeding is permitted under these Terms, you and we agree to submit to the personal and exclusive jurisdiction of the state courts and federal courts located within the Southern District of New York for the purpose of litigating any Dispute.

Agreement to Arbitrate: You and we agree to arbitrate all Disputes (except those exceptions specifically set out in the next subsection) between you and us or our affiliates, except Disputes related to our intellectual property rights. You and we empower the arbitrator with the exclusive authority to resolve any Dispute, including, without limitation, whether any part of these Terms are void or voidable. Disputes Excluded from Arbitration: You and we agree that nothing in these Terms will be deemed to waive, preclude, or otherwise limit your or our right to:

(a) bring an individual action in small claims court;

(b) pursue an enforcement action through the applicable federal, state, or local agency if that action is available;

(d) file suit in a court of law to address an intellectual property infringement claim or to compel or uphold any arbitration decision hereunder. In such cases, neither you nor we shall need to follow the informal negotiations procedure and timeline set out in the next subsection. Informal Negotiations: To help get you and us to a resolution and to control costs for you and us regarding any Dispute, you and we agree to first attempt to informally discuss and try to negotiate a resolution to any Dispute (except the Disputes specifically set out below) for at least 60 days from when notice of the Dispute is sent. Those informal negotiations will commence upon written notice from you to us or us to you. We will send our notice to your registered email address and any billing address that you provided to us. You will send your notice to 43 Broad Street, Suite B201, Hudson, MA 01749, Attn: Honeycommb llc, Legal. After 60 days, you or we may commence arbitration. If the Dispute cannot be resolved within that time period, and if either you or we desire to continue the Dispute, the party desiring to continue the Dispute shall commence arbitration.

Commencing Arbitration: If you and we do not resolve a Dispute by informal negotiation, the Dispute shall be settled by binding arbitration before a neutral arbitrator whose decision will be final except for a limited right of appeal under the U.S. Federal Arbitration Act. YOU AGREE THAT YOU ARE GIVING UP THE RIGHT TO LITIGATE A DISPUTE IN COURT BEFORE A JUDGE OR JURY AND GIVING UP YOUR RIGHT TO A CLASS ACTION. Arbitration will be administered by the American Arbitration Association (the “AAA”) under its Consumer Arbitration Rules (the “AAA Rules”). You can find more information at www.adr.org or by calling 800-778-7879. Arbitration may be conducted in person, through the submission of documents, by phone or online. The arbitrator may award damages to you individually as a court could, including declaratory or injunctive relief, but only to the extent required to satisfy your individual claim. Fees and Location: If you commence arbitration in accordance with these Terms, we will reimburse you for your payment of the filing fee, unless your claim is for more than $10,000, in which case the payment of any fees will be decided by the AAA Rules. Any arbitration hearing will take place at a location to be agreed upon in New York County, New York, but if the claim is for $10,000 or less, you may choose whether the arbitration will be conducted: (a) solely on the basis of documents submitted to the arbitrator; (b) through a non-appearance based telephone hearing; or (c) by an in-person hearing as established by the AAA Rules in the county (or parish) of your billing address. If the arbitrator finds that either the substance of your claim or the relief sought in the demand is frivolous or brought for an improper purpose (as measured by the standards set forth in Federal Rule of Civil Procedure 11(b)), then the payment of all fees will be governed by the AAA Rules. In that case, you agree to reimburse us for all monies previously disbursed by us that are otherwise your obligation to pay under the AAA Rules. Regardless of the manner in which the arbitration is conducted, the arbitrator must issue a reasoned written decision sufficient to explain the essential findings and conclusions on which the decision and award, if any, are based. The arbitrator may make rulings and resolve Disputes as to the payment and reimbursement of fees or expenses at any time during the proceeding and upon request from either party made within 14 days of the arbitrator’s ruling on the merits. Confidentiality of Settlement Offers: During the arbitration, the amount of any settlement offer made by you or us may not be disclosed to the arbitrator until after the arbitrator makes a final decision and award (if any).

Minimum Award: If you win in the arbitration, and are awarded an amount that exceeds the last written settlement amount offered by us, we will pay you the highest of the following: (a) the amount awarded by the arbitrator; or (b) $10,000. Choice of Forum for Disputes That Are Not Subject to Arbitration: You and we agree that any action at law or in equity arising out of or relating to these Terms that is not subject to arbitration shall be filed, and that venue properly lies, only in the state or federal courts located in the Southern District of New York, United States of America and you consent and submit to the personal jurisdiction of such courts for the purposes of litigating such action. Notice and Procedure for Making Claims of Infringement We respect the intellectual property rights of others. Accordingly, we have a policy of removing user content that violates copyright law, suspending access to the Family Room App (or any portion thereof) by any user who uses the Family Room App in violation of copyright law, and/or terminating in appropriate circumstances the account of any user who uses the Family Room App in violation of copyright law. These policies may apply to other forms of infringement. If you believe a user of the Family Room App is infringing your copyright, trademark or other intellectual property right, please provide written notice to our agent.

Pursuant to the Digital Millennium Copyright Act, Title 17, United States Code, Section 512(c)(2), we have designated Honeycommb to the U.S. Copyright Office as the agent to receive notifications of claimed infringement relating to this Family Room App (the “Designated Agent”). All such notifications relating to this Family Room App must be a written communication and must include the following information: A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed. Identification of the work claimed to have been infringed, or, if multiple works at a single online site are covered by a single notification, a representative list of such works at that site. Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit us to locate the material. Information reasonably sufficient to permit us to contact the complaining party, such as an address, telephone number, and/or electronic mail address. A statement that the complaining party has a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law. A statement that the information in the notification is accurate, and under penalty of perjury, that the complaining party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed. You should consult with your own lawyer and/or see 17 U.S.C. § 512 to confirm your obligations to provide a valid notice of claimed infringement.

Claims of infringement which include the above required information must be submitted to the Designated Agent as follows: Honeycommb - Email: copyright@honeycommb.com U.S. Mail: 43 Broad Street, Suite B201, Hudson MA 01740. Upon receiving a proper notification of copyright infringement as described above, we or Honeycommb will remove or disable access to the allegedly-infringing material and promptly notify the alleged infringer of your claim. We also will advise the alleged infringer of the counter-notification procedure, as described in, and required by, the Digital Millennium Copyright Act of 1998, 17 U.S.C. § 512. If we receive a valid counter-notification, we will restore the removed or disabled material after ten (10), but no later than fourteen (14), business days from the date on which we receive the counter-notification, unless our Copyright Agent first receives notice from you, as the party filing the original notification of copyright infringement, informing us that you have filed a court action to restrain infringement of the material in question.

Repeat Infringer Policy: Our intellectual property policy is to (a) remove or disable access to material that we believe in good faith, upon notice from an intellectual property owner or his or her agent, is infringing the intellectual property of a third party by being made available through the Family Room App; and (b) remove any User Content uploaded to the Family Room App by “repeat infringers.” We consider a “repeat infringer” to be any user that has uploaded User Content or Feedback to or through the Family Room App and for whom we have received more than two takedown notices compliant with the provisions of 17 U.S.C. § 512 with respect to such User Content or Feedback. We have discretion, however, to terminate the Account of any user after receipt of a single notification of claimed infringement or upon our own determination. Notifications You agree to transact with us electronically. Your affirmative act of registering, using or logging into the Family Room App constitutes your acceptance signature to these Terms. AT OUR DISCRETION, WE MAY PROVIDE NOTICES TO YOU ELECTRONICALLY (A) VIA E-MAIL IF YOU HAVE PROVIDED US WITH A VALID EMAIL ADDRESS OR (B) BY POSTING THE NOTICE ON A WEBSITE DESIGNATED BY US FOR THIS PURPOSE. The delivery of any Notice is effective when sent or posted by us, regardless of whether you read the Notice or actually receive delivery. You can withdraw your consent to receive Notices electronically by discontinuing your use of the Family Room App. Additional Applications We may offer additional software applications to help you gain access to the Family Room App. In such circumstances, we will grant you a personal, non-exclusive, non-transferable, limited license to install such software applications solely on the devices you will use to access the Family Room App.

You agree that we may provide you from time to time with automatic upgrades of these applications, which you will accept for installation. Please note that certain retail application stores that offer our applications may have separate sales terms that will be binding on you if you elect to download our applications from such merchants. Our software is offered solely to individuals for personal, non-commercial use. Users acquire the software with only those rights set forth herein. Your use of the software must comply with all applicable laws and regulations of the United States and any other applicable jurisdictions. You may not copy, make derivate works, resell, distribute, or make any commercial use of (other than to keep and share information for your own non-commercial purposes) any content, materials, or databases from our network or systems.

You may not sell, sublicense or redistribute our software applications or incorporate them (or any portion of them) into another product. You may not reverse engineer, decompile or disassemble the software or otherwise attempt to derive the source code (except where expressly permitted by law) or the communications protocol for accessing the Family Room App or out networks. You may not modify, adapt or create derivative works from the software or remove proprietary notices in the software.

Term and Termination
As between you and us, the term of these Terms commences as of your first access or use of the Family Room App and continues until the termination of the Terms by either you or us. Any rights and obligations created by these Terms and which by necessary implication continue after expiration or termination, including any provisions relating to ownership and/or your licensing to us of intellectual or other property, representations, warranties, limitations of liability, disclaimers, indemnification, dispute resolution, governing law, venue, jurisdiction, or any prohibitions or restrictions respecting any access to, use of, or other activities concerning the services or content, will survive any termination or cancellation of these Terms, the Family Room App or your registration. If any portion of any term in these Terms is declared unlawful, void or for any reason unenforceable by any court or arbitration panel, then all other terms will remain in effect and you agree that the court or arbitrator should endeavor to give effect to the intentions of us and you as reflected in these Terms; but, if such endeavor is impossible, then such portion will be deemed severable from the remaining term(s) and will not affect the validity and enforceability of such remaining terms. Miscellaneous The section headings in these Terms are for convenience only and must not be given any legal import. The waiver of any provision of the Agreement shall not be considered a waiver of any other provision or of our right to require strict observance of each of the terms, and our failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. You agree that no joint venture, partnership, employment, or agency relationship exists between you and us as a result of these Terms or your use of Family Room App. A printed version of these Terms and of any notice given in electronic form shall be admissible in any and all judicial or administrative proceedings relating to these Terms to the same extent as other business documents and records originally generated and maintained in printed form. Any rights not expressly granted in these Terms are reserved to us. You agree that we may assign or sublicense any of our rights, and/or transfer, subcontract or delegate any of our obligations, under these Terms. Your agreement to these Terms is personal to you and you may not transfer or assign them to any third party.

For purposes of these Terms: (a) if you are accessing the Family Room App as an employee or representative of a company or organization, these Terms are binding upon both you individually and that company or organization, and references to “you” shall apply to you individually and such company or organization; (b) any form of the word “include” shall be considered to be followed by the words “without limitation”; and (c) whenever you are restricted from taking any action hereunder, you are also restricted from directly or indirectly authorizing, permitting or cooperating with a third party or affiliate to take such action. These Terms constitute the entire and exclusive and final statement of the agreement between you and us with respect to the subject matter hereof, and govern your use of the Family Room App, superseding any prior agreements or negotiations between you and us with respect to the subject matter hereof.

You also agree to abide by the terms of any agreement to which you agree when downloading any software that we make available through the Family Room App and/or when using particular elements of the Family Room App (e.g., terms specific to a provider or relating to payment).

NOTICE REGARDING APPLE
You acknowledge that these Terms are between you and us only, not with Apple, and Apple is not responsible for the Family Room App or the content thereof. Apple has no obligation whatsoever to furnish any maintenance and support services with respect to the Family Room App. In the event of any failure of the Family Room App to conform to any applicable warranty, then you may notify Apple and Apple will refund the purchase price for the relevant application to you; and, to the maximum extent permitted by applicable law, Apple has no other warranty obligation whatsoever with respect to the Family Room App. Apple is not responsible for addressing any claims by you or any third party relating to the Family Room App or your possession and/or use of the Family Room App, including, but not limited to: (a) product liability claims; (b) any claim that the Family Room App fails to conform to any applicable legal or regulatory requirement; and (c) claims arising under consumer protection or similar legislation. Apple is not responsible for the investigation, defense, settlement, and discharge of any third party claim that the Family Room App or your possession and use of the App infringes that third party’s intellectual property rights. You agree to comply with any applicable third party terms, when using the Family Room App. Apple, and Apple’s subsidiaries, are third party beneficiaries of these Terms, and upon your acceptance of these Terms, Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as a third party beneficiary of these Terms.

You hereby represent and warrant that (i) you are not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a “terrorist supporting” country; and (ii) you are not listed on any U.S. Government list of prohibited or restricted parties. If we provide a translation of the English language version of these Terms, the translation is provided solely for convenience, and the English version will prevail.

WAIVER OF LIABILITY

By entering Family Room Chicago, LLC, an Illinois limited liability company (“The Family Room Chicago”) premises or utilizing its services, you acknowledge that there are inherent risks associated with your presence and participation. These risks include, but are not limited to, personal injury, property damage, illness, or other unforeseen circumstances.

ASSUMPTION OF RISK: I understand and acknowledge that there are inherent risks associated with using The Family Room Chicago’s services and entering its premises. I hereby voluntarily assume all risks, known or unknown, associated with my presence or any juvenile’s presence brought to The Family Room by me, at or participation in any and all activities at The Family Room Chicago.

COMPLIANCE WITH PROCEDURES: I agree to strictly abide by all instructions, policies, guidelines, and recommendations by The Family Room Chicago, its staff, employees, and representatives, including any request and/or demand to immediately stop using any of The Family Room Chicago facilities.

WAIVER OF LAWSUIT/LIABILITY: I hereby forever release and waive my right to bring suit, commence an action, or otherwise make any claims against The Family Room Chicago and its officers, directors, managers, employees, contractors, insurers, other representatives or agents, members, and members’ guests, for any loss, damage, injury, or claim arising from my presence, or any juvenile’s presence brought to The Family Room by me, at or participation in any and all activities at The Family Room Chicago. This waiver includes, but is not limited to, claims for personal injuries, death, property losses, or any other loss, including claims of negligence. I understand that this waiver means I give up any claim I may have to seek damages, whether known or unknown, foreseen or unforeseen. I understand and agree that this Waiver of Liability Agreement is intended to be as broad and inclusive as is permitted by law, and that, if any portion is held invalid, the balance shall continue in full legal force and effect to the maximum extent possible.

GENERAL PROVISIONS: It is my express intent that this Waiver of Liability Agreement shall bind my heirs, successors, assigns, agents, and representatives. This Waiver of Liability Agreement shall be deemed to have been made at Illinois, and shall be interpreted, construed, and enforced pursuant to the laws of the State of Illinois, without giving effect to any laws, rules, or other provisions that would cause the application of the laws of any jurisdiction other than the State of Illinois.

I HAVE CAREFULLY READ AND FULLY UNDERSTAND ALL PROVISIONS OF THIS RELEASE, AND FREELY AND KNOWINGLY ASSUME THE RISK AND WAIVE MY RIGHTS CONCERNING LIABILITY AS DESCRIBED ABOVE:

PHOTOGRAPHY POLICY

Family Room Chicago, LLC, an Illinois limited liability company, may take photos and videos during activities. We prioritize the privacy of minors. Any images of children shared publicly will either have parental/guardian's express written consent, or faces will be obscured to ensure anonymity.

To opt into photos, please download and sign this form, then email it to team@familyroomchicago.com.

l MEMBERSHIP POLICY

Membership Benefits:

Membership grants access to Family Room Chicago LLC, an Illinois limited liability company during regular business hours.

Membership includes access for all legal immediate family members residing in the same household.

Membership also includes access for one (1) designated caregiver per family.

Membership is reserved for families with at least one child under the age of 14 years old.

Family Room Chicago LLC reserves the right to refuse or revoke membership at any point and for any reason.

All children must be accompanied by a designated caregiver as designated by the family and in compliance by federal, state and local laws during applicable business hours and programming.

Membership Term and Cancellation:

Membership is ongoing and can be canceled by the member at any time, without penalty.

To cancel membership, please submit a written request to team@familyroomchicago.com.

Cancellations will be processed within 20 business days.

Membership Revocation:

Family Room Chicago LLC reserves the right to revoke membership at any time if a member or their guest(s) engage in actions that:

Violate safety policies.

Violate legal policies.

Disrupt the peaceful enjoyment of the facility by other members or guests.

Engage in behaviors deemed inappropriate or harmful by Family Room Chicago LLC staff.

Any revocation of membership will be delivered in writing, explaining the reason for the revocation.

General Membership Terms:

Members are responsible for the behavior of their immediate family members and designated caregivers.

Members and their guests must adhere to all posted rules and regulations.

Family Room Chicago LLC is not responsible for lost or stolen items.

Family Room Chicago LLC reserves the right to modify this membership policy at any time. Members will be notified of any changes.

Membership is reserved for families with at least one child under the age of 14 years old.

Family Room Chicago LLC reserves the right to refuse or revoke membership at any point and for any reason.

All children must be accompanied by a designated caregiver as designated by the family and in compliance by federal, state and local laws during applicable business hours and programming.

Definitions:

Legal Immediate Family Members: Refers to spouses, domestic partners, and children residing in the same household.

Designated Caregiver: Refers to an individual authorized by the member to provide care for a family member during their visit to Family Room Chicago LLC, as designated by the family and in compliance by federal, state and local laws

Agreement:

By becoming a member, you acknowledge that you have read, understood, and agree to abide by this membership policy.

l PRIVACY POLICY

Last updated April 1, 2024

This privacy notice for Family Room Chicago LLC ("we," "us," or "our"), describes how and why we might collect, store, use, and/or share ("process") your information when you use our services ("Services"), such as when you:

Visit our website at https://www.familyroomchicago.com, or any website of ours that links to this privacy notice

Engage with us in other related ways, including any sales, marketing, or events

Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at team@familyroomchicago.com.

SUMMARY OF KEY POINTS

This summary provides key points from our privacy notice.

What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us and the Services, the choices you make, and the products and features you use.

Do we process any sensitive personal information? We do not process sensitive personal information.

Do we receive any information from third parties? We do not receive any information from third parties.

How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent. We process your information only when we have a valid legal reason to do so.

In what situations and with which parties do we share personal information? We may share information in specific situations and with specific third parties.

How do we keep your information safe? We have organizational and technical processes and procedures in place to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information.

What are your rights? Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information.

How do you exercise your rights? The easiest way to exercise your rights is by submitting a data subject access request, or by contacting us. We will consider and act upon any request in accordance with applicable data protection laws.

TABLE OF CONTENTS

WHAT INFORMATION DO WE COLLECT?
HOW DO WE PROCESS YOUR INFORMATION?
WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
HOW LONG DO WE KEEP YOUR INFORMATION?
HOW DO WE KEEP YOUR INFORMATION SAFE?
DO WE COLLECT INFORMATION FROM MINORS?
WHAT ARE YOUR PRIVACY RIGHTS?
CONTROLS FOR DO-NOT-TRACK FEATURES
DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
DO WE MAKE UPDATES TO THIS NOTICE?
HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?
WHAT INFORMATION DO WE COLLECT?

Personal information you disclose to us

In Short: We collect personal information that you provide to us.

We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.

Personal Information Provided by You. The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include the following:

names

email addresses

contact preferences

contact or authentication data

Sensitive Information. We do not process sensitive information.

All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.

Information automatically collected

In Short: Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our Services.

We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.

Like many businesses, we also collect information through cookies and similar technologies.

The information we collect includes:

Log and Usage Data. Log and usage data is service-related, diagnostic, usage, and performance information our servers automatically collect when you access or use our Services and which we record in log files. Depending on how you interact with us, this log data may include your IP address, device information, browser type, and settings and information about your activity in the Services (such as the date/time stamps associated with your usage, pages and files viewed, searches, and other actions you take such as which features you use), device event information (such as system activity, error reports (sometimes called "crash dumps"), and hardware settings).

Device Data. We collect device data such as information about your computer, phone, tablet, or other device you use to access the Services. Depending on the device used, this device data may include information such as your IP address (or proxy server), device and application identification numbers, location, browser type, hardware model, Internet service provider and/or mobile carrier, operating system, and system configuration information.

Location Data. We collect location data such as information about your device's location, which can be either precise or imprecise. How much information we collect depends on the type and settings of the device you use to access the Services. For example, we may use GPS and other technologies to collect geolocation data that tells us your current location (based on your IP address). You can opt out of allowing us to collect this information either by refusing access to the information or by disabling your Location setting on your device. However, if you choose to opt out, you may not be able to use certain aspects of the Services.

HOW DO WE PROCESS YOUR INFORMATION?

In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.

We process your personal information for a variety of reasons, depending on how you interact with our Services, including:

To deliver and facilitate delivery of services to the user. We may process your information to provide you with the requested service.

To enable user-to-user communications. We may process your information if you choose to use any of our offerings that allow for communication with another user.

To evaluate and improve our Services, products, marketing, and your experience. We may process your information when we believe it is necessary to identify usage trends, determine the effectiveness of our promotional campaigns, and to evaluate and improve our Services, products, marketing, and your experience.

To identify usage trends. We may process information about how you use our Services to better understand how they are being used so we can improve them.

To comply with our legal obligations. We may process your information to comply with our legal obligations, respond to legal requests, and exercise, establish, or defend our legal rights.

WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

In Short: We may share information in specific situations described in this section and/or with the following third parties.

We may need to share your personal information in the following situations:

Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

In Short: We may use cookies and other tracking technologies to collect and store your information.

We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Notice.

HOW LONG DO WE KEEP YOUR INFORMATION?

In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this privacy notice unless otherwise required by law.

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

HOW DO WE KEEP YOUR INFORMATION SAFE?

In Short: We aim to protect your personal information through a system of organizational and technical security measures.

We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.

DO WE COLLECT INFORMATION FROM MINORS?

In Short: We do not knowingly collect data from or market to children under 18 years of age.

We do not knowingly solicit data from or market to children under 18 years of age. By using the Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Services. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under age 18, please contact us at team@familyroomchicago.com.

WHAT ARE YOUR PRIVACY RIGHTS?

In Short: You may review, change, or terminate your account at any time.

Withdrawing your consent: If we are relying on your consent to process your personal information, which may be express and/or implied consent depending on the applicable law, you have the right to withdraw your consent at any time. You can withdraw your consent at any time by contacting us by using the contact details provided in the section "HOW CAN YOU CONTACT US ABOUT THIS NOTICE?" below.

However, please note that this will not affect the lawfulness of the processing before its withdrawal nor, when applicable law allows, will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.

Opting out of marketing and promotional communications: You can unsubscribe from our marketing and promotional communications at any time by clicking on the unsubscribe link in the emails that we send, replying "STOP" or "UNSUBSCRIBE" to the SMS messages that we send, or by contacting us using the details provided in the section "HOW CAN YOU CONTACT US ABOUT THIS NOTICE?" below. You will then be removed from the marketing lists. However, we may still communicate with you — for example, to send you service-related messages that are necessary for the administration and use of your account, to respond to service requests, or for other non-marketing purposes.

Cookies and similar technologies: Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Services.

If you have questions or comments about your privacy rights, you may email us at team@familyroomchicago.com.

CONTROLS FOR DO-NOT-TRACK FEATURES

Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this privacy notice.

DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

In Short: If you are a resident of California, Virginia, Connecticut, Utah or Colorado, you are granted specific rights regarding access to your personal information.

What categories of personal information do we collect?

We have collected the following categories of personal information in the past twelve (12) months:

CategoryExamplesCollected

A. Identifiers

Contact details, such as real name, alias, postal address, telephone or mobile contact number, unique personal identifier, online identifier, Internet Protocol address, email address, and account name

B. Personal information as defined in the California Customer Records statute

Name, contact information, education, employment, employment history, and financial information

C. Protected classification characteristics under state or federal law

Gender and date of birth

D. Commercial information

Transaction information, purchase history, financial details, and payment information

E. Biometric information

Fingerprints and voiceprints

F. Internet or other similar network activity

Browsing history, search history, online behavior, interest data, and interactions with our and other websites, applications, systems, and advertisements

G. Geolocation data

Device location

H. Audio, electronic, visual, thermal, olfactory, or similar information

Images and audio, video or call recordings created in connection with our business activities

I. Professional or employment-related information

Business contact details in order to provide you our Services at a business level or job title, work history, and professional qualifications if you apply for a job with us

J. Education Information

Student records and directory information

K. Inferences drawn from collected personal information

Inferences drawn from any of the collected personal information listed above to create a profile or summary about, for example, an individual’s preferences and characteristics

L. Sensitive personal Information

We will use and retain the collected personal information as needed to provide the Services or for:

Category B - As long as the user has an account with us

We may also collect other personal information outside of these categories through instances where you interact with us in person, online, or by phone or mail in the context of:

Receiving help through our customer support channels;

Participation in customer surveys or contests; and

Facilitation in the delivery of our Services and to respond to your inquiries.

How do we use and share your personal information?

Learn about how we use your personal information in the section, "HOW DO WE PROCESS YOUR INFORMATION?"

Will your information be shared with anyone else?

We may disclose your personal information with our service providers pursuant to a written contract between us and each service provider. Learn more about how we disclose personal information to in the section, "WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?"

We may use your personal information for our own business purposes, such as for undertaking internal research for technological development and demonstration. This is not considered to be "selling" of your personal information.

We have not disclosed, sold, or shared any personal information to third parties for a business or commercial purpose in the preceding twelve (12) months. We will not sell or share personal information in the future belonging to website visitors, users, and other consumers.

California Residents

California Civil Code Section 1798.83, also known as the "Shine The Light" law permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below.

If you are under 18 years of age, reside in California, and have a registered account with the Services, you have the right to request removal of unwanted data that you publicly post on the Services. To request removal of such data, please contact us using the contact information provided below and include the email address associated with your account and a statement that you reside in California. We will make sure the data is not publicly displayed on the Services, but please be aware that the data may not be completely or comprehensively removed from all our systems (e.g., backups, etc.) CCPA Privacy Notice

This section applies only to California residents. Under the California Consumer Privacy Act (CCPA), you have the rights listed below.

The California Code of Regulations defines a "residents" as:

(1) every individual who is in the State of California for other than a temporary or transitory purpose and

(2) every individual who is domiciled in the State of California who is outside the State of California for a temporary or transitory purpose

All other individuals are defined as "non-residents."

If this definition of "resident" applies to you, we must adhere to certain rights and obligations regarding your personal information.

Your rights with respect to your personal data

Right to request deletion of the data — Request to delete

You can ask for the deletion of your personal information. If you ask us to delete your personal information, we will respect your request and delete your personal information, subject to certain exceptions provided by law, such as (but not limited to) the exercise by another consumer of his or her right to free speech, our compliance requirements resulting from a legal obligation, or any processing that may be required to protect against illegal activities.

Right to be informed — Request to know

Depending on the circumstances, you have a right to know:

whether we collect and use your personal information;

the categories of personal information that we collect;

the purposes for which the collected personal information is used;

whether we sell or share personal information to third parties;

the categories of personal information that we sold, shared, or disclosed for a business purpose;

the categories of third parties to whom the personal information was sold, shared, or disclosed for a business purpose;

the business or commercial purpose for collecting, selling, or sharing personal information; and

the specific pieces of personal information we collected about you.

In accordance with applicable law, we are not obligated to provide or delete consumer information that is de-identified in response to a consumer request or to re-identify individual data to verify a consumer request.

Right to Non-Discrimination for the Exercise of a Consumer’s Privacy Rights

We will not discriminate against you if you exercise your privacy rights.

Right to Limit Use and Disclosure of Sensitive Personal Information

We do not process consumer's sensitive personal information.

Verification process

Upon receiving your request, we will need to verify your identity to determine you are the same person about whom we have the information in our system. These verification efforts require us to ask you to provide information so that we can match it with information you have previously provided us. For instance, depending on the type of request you submit, we may ask you to provide certain information so that we can match the information you provide with the information we already have on file, or we may contact you through a communication method (e.g., phone or email) that you have previously provided to us. We may also use other verification methods as the circumstances dictate.

We will only use personal information provided in your request to verify your identity or authority to make the request. To the extent possible, we will avoid requesting additional information from you for the purposes of verification. However, if we cannot verify your identity from the information already maintained by us, we may request that you provide additional information for the purposes of verifying your identity and for security or fraud-prevention purposes. We will delete such additionally provided information as soon as we finish verifying you.

Other privacy rights

You may object to the processing of your personal information.

You may request correction of your personal data if it is incorrect or no longer relevant, or ask to restrict the processing of the information.

You can designate an authorized agent to make a request under the CCPA on your behalf. We may deny a request from an authorized agent that does not submit proof that they have been validly authorized to act on your behalf in accordance with the CCPA.

You may request to opt out from future selling or sharing of your personal information to third parties. Upon receiving an opt-out request, we will act upon the request as soon as feasibly possible, but no later than fifteen (15) days from the date of the request submission.

To exercise these rights, you can contact us by submitting a data subject access request, by email at team@familyroomchicago.com, or by referring to the contact details at the bottom of this document. If you have a complaint about how we handle your data, we would like to hear from you.

Colorado Residents

This section applies only to Colorado residents. Under the Colorado Privacy Act (CPA), you have the rights listed below. However, these rights are not absolute, and in certain cases, we may decline your request as permitted by law.

Right to be informed whether or not we are processing your personal data

Right to access your personal data

Right to correct inaccuracies in your personal data

Right to request deletion of your personal data

Right to obtain a copy of the personal data you previously shared with us

Right to opt out of the processing of your personal data if it is used for targeted advertising, the sale of personal data, or profiling in furtherance of decisions that produce legal or similarly significant effects ("profiling")

To submit a request to exercise these rights described above, please email team@familyroomchicago.com or submit a data subject access request.

If we decline to take action regarding your request and you wish to appeal our decision, please email us at team@familyroomchicago.com. Within forty-five (45) days of receipt of an appeal, we will inform you in writing of any action taken or not taken in response to the appeal, including a written explanation of the reasons for the decisions.

Connecticut Residents

This section applies only to Connecticut residents. Under the Connecticut Data Privacy Act (CTDPA), you have the rights listed below. However, these rights are not absolute, and in certain cases, we may decline your request as permitted by law.

Right to be informed whether or not we are processing your personal data

Right to access your personal data

Right to correct inaccuracies in your personal data

Right to request deletion of your personal data

Right to obtain a copy of the personal data you previously shared with us

To submit a request to exercise these rights described above, please email team@familyroomchicago.com or submit a data subject access request.

If we decline to take action regarding your request and you wish to appeal our decision, please email us at team@familyroomchicago.com. Within sixty (60) days of receipt of an appeal, we will inform you in writing of any action taken or not taken in response to the appeal, including a written explanation of the reasons for the decisions.

Utah Residents

This section applies only to Utah residents. Under the Utah Consumer Privacy Act (UCPA), you have the rights listed below. However, these rights are not absolute, and in certain cases, we may decline your request as permitted by law.

Right to be informed whether or not we are processing your personal data

Right to access your personal data

Right to request deletion of your personal data

Right to obtain a copy of the personal data you previously shared with us

Right to opt out of the processing of your personal data if it is used for targeted advertising or the sale of personal data

To submit a request to exercise these rights described above, please email team@familyroomchicago.com or submit a data subject access request.

Virginia Residents

Under the Virginia Consumer Data Protection Act (VCDPA):

"Consumer" means a natural person who is a resident of the Commonwealth acting only in an individual or household context. It does not include a natural person acting in a commercial or employment context.

"Personal data" means any information that is linked or reasonably linkable to an identified or identifiable natural person. "Personal data" does not include de-identified data or publicly available information. "Sale of personal data" means the exchange of personal data for monetary consideration.

If this definition of "consumer" applies to you, we must adhere to certain rights and obligations regarding your personal data.

Your rights with respect to your personal data

Right to be informed whether or not we are processing your personal data

Right to access your personal data

Right to correct inaccuracies in your personal data

Right to request deletion of your personal data

Right to obtain a copy of the personal data you previously shared with us

Exercise your rights provided under the Virginia VCDPA

You may contact us by email at team@familyroomchicago.com or submit a data subject access request.

If you are using an authorized agent to exercise your rights, we may deny a request if the authorized agent does not submit proof that they have been validly authorized to act on your behalf.

Verification process

We may request that you provide additional information reasonably necessary to verify you and your consumer's request. If you submit the request through an authorized agent, we may need to collect additional information to verify your identity before processing your request.

Upon receiving your request, we will respond without undue delay, but in all cases, within forty-five (45) days of receipt. The response period may be extended once by forty-five (45) additional days when reasonably necessary. We will inform you of any such extension within the initial 45-day response period, together with the reason for the extension.

Right to appeal

If we decline to take action regarding your request, we will inform you of our decision and reasoning behind it. If you wish to appeal our decision, please email us at team@familyroomchicago.com. Within sixty (60) days of receipt of an appeal, we will inform you in writing of any action taken or not taken in response to the appeal, including a written explanation of the reasons for the decisions. If your appeal is denied, you may contact the Attorney General to submit a complaint.

DO WE MAKE UPDATES TO THIS NOTICE?

In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.

We may update this privacy notice from time to time. The updated version will be indicated by an updated "Revised" date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.

HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

If you have questions or comments about this notice, you may email us at team@familyroomchicago.com or contact us by post at:

Family Room Chicago LLC

3229 N Broadway

Chicago, IL 60657

United States

HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, change that information, or delete it. To request to review, update, or delete your personal information, please fill out and submit a data subject access request.